| Network Maintenance | Wed Jun 21 09:09:12 2017 MST |
| Dear customer,
We are writing to inform you of some network maintenance which needs to
be carried out this Thursday the 22nd of June, at 5 am. Please find all
the details of the intervention below:
Background :
To improve our services, since the 6th of June 2017, we have been
gradually switching some networks to new routers, especially those
using our BHS-3A and BHS-3B routers.
Current situation :
Due to a software malfunction on one of the network cards, which was
beyond our control, the previous settings have not changed. We
therefore need to force the routing to the new equipment, by entering
configuration commands.
We also need to update the BHS-3B chassis to make sure that these
instructions are registered correctly.
Intervention :
To ensure minimal impact, the intervention is scheduled to take place
during a period of low traffic: Thursday the 22nd of June at 5 am.
The upgrade is due to take approximately one hour. All the servers will
then be routed via BHS-3A, with a possible slight reduction in speed.
Rest assured that we have put all the necessary measures in place to
limit any impact on your services. |
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